The Value of Online Reviews
Despite your best efforts, you’re not going to get a five-star rating from every customer with whom you interact. But you can realize the value in a great rating when you do receive it!
Read MoreExpressing kindness and compassion doesn’t have to be costly. After surviving a world pandemic, I would like to think we are all working harder to be better humans. As with many things in life, the more you practice kindness and compassion, the easier and more natural it becomes. Here are eight ways to Spread the Light: Give your phone a break and focus on real […]
Read MoreNothing will sour the perception of a brand with customers like creative dissonance. If you want to project the image of a fun-loving company that cares about its customers and the community, then be sure that’s who you are as a company.
Read MoreWhile just surviving has often been Job #1, consider taking a candid look at what was working and what wasn’t regarding business operations and plans.
Read MoreHow can you make sure that your business stands out among the sea of emails that we all get so often?
Read MoreWhile the economy has been hard hit with millions of lost jobs, many organizations are still actively searching for good candidates. One of the most common worries I hear is the challenge of recruiting and hiring good candidates in all business sectors. From food services to manufacturing and health care, the frustration is the same. How do we find and hire qualified candidates during […]
Read MoreWhen you think of your favorite brands, there is often a very specific relationship that we all have with them.
Read More