Cultivating Strong Customer Relationships


In today’s busy world, the impact of developing strong customer relationships is essential. Business owners must work twice as hard to build a loyal customer base and keep the relationship successful for both sides. Here are some tips for cultivating strong customer relationships for your business

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The Importance of Pronouns


Communication is key in business and in life. Being a great communicator in today’s world requires being mindful of using the correct pronouns in both your written and spoken language. Using a person’s correct pronouns is a way to demonstrate respect and to create an inclusive environment.  A pronoun is a word used to refer to someone other than a noun. Here’s an example: “She/He/They/Ze […]

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Social Media Housekeeping Tips


Update your profiles across all of your social media networks to ensure consistent branding.

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The Essential Elements of Brand Identity


Many businesses struggle to find their brand identity. But what exactly is brand identity and how can your business narrow down the distinctiveness that it should portray to customers? Brand identity can best be defined as the personality of your business and how you want to be portrayed in the public’s eyes. What customers remember the most about your company, your values, and how you […]

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The Value of Online Reviews


Despite your best efforts, you’re not going to get a five-star rating from every customer with whom you interact. But you can realize the value in a great rating when you do receive it!

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Four Ways to Generate Quality Social Media Content


Whether you’re new to the social media scene or have been posting and liking from the start, generating new content can sometimes be a struggle.

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A Guide to Using Social Media Photo Captions


Captions for photos on your social media feed can speak volumes about you and your business.

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Finding your Voice


If your business were to raise its hand among a crowd of competitors, what would it’s voice sound like? Would it be identifiable? In a sea of businesses just like yours, how can your customers recognize what makes your business unique? Your brand’s voice or personality should drive your content decisions in everything that you put out into the universe – from your social media […]

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Email Marketing Strategy Improvements


How can you make sure that your business stands out among the sea of emails that we all get so often?

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Your 2021 Digital Check-Up


As we turn the calendar over to 2021, let’s take stock using some simple steps to polish your digital footprint.

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