The Harmony of Art and Music


Art and music are two sides of the same creative coin. While not all art is music, all music is undeniably art. They complement each other beautifully because, at their core, both are forms of creative expression. Art can be seen in almost everything we do beyond our basic needs. Whether it’s the smile of a local barista or the lively step of a delivery […]

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Adding Inclusivity to Your Documents


Creating interactive PDF and WORD documents has, for many of us, become a background detail of doing business. Something most of us rarely think about, but something we could all benefit from thinking about a little more. Increasing ADA guidelines and common accessibility standards are reaching beyond the physical into the realms of our digital communication. This means increasing the clarity and readability for those […]

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People Shop Where They Feel Welcome


You can have the most organized retail environment possible, with the most current stock tastefully displayed. You can lay out your store perfectly to maximize flow and have clear lines of sight on all your most important items. It can be clean as a whistle, fun and engaging, and still fail if only one aspect is being mismanaged: customer service. Nothing is quite as important […]

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Keeping Inventory Fresh


In my last blog, I talked about the value of taking inventory of story stock. Doing so brought to mind thoughts on elaborating on the ideas here. In the ever-changing world of retail, the importance of keeping stock fresh cannot be overstated. A well-maintained inventory not only enhances the overall shopping experience for customers but also contributes significantly to the success and sustainability of any […]

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Cultivating a Digital Identity


In the age of digital connectivity, establishing a strong presence on social media has become essential for businesses looking to enhance brand awareness. A carefully curated social media strategy not only attracts potential customers but also fosters a sense of community around your brand. To harness the power of platforms like Instagram, X, and Facebook, consider the following key elements. Visual Appeal: The adage “a […]

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Cultivating Strong Customer Relationships


In today’s busy world, the impact of developing strong customer relationships is essential. Business owners must work twice as hard to build a loyal customer base and keep the relationship successful for both sides. Here are some tips for cultivating strong customer relationships for your business

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Tips for Effective Telephone Service


Every business still does a great amount of communication over the phone.  Here are Seven Tips for Effective Telephone Service: When the phone rings, set a goal to answer it within 3 rings. Introduce yourself when answering, “Good Morning/Afternoon/Evening and the business name. Your name (Holly) speaking, “How may I help you?” Phone courtesy, when talking always be patient and show gratitude to your customers. […]

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