The Importance of Pronouns

Communication is key in business and in life. Being a great communicator in today’s world requires being mindful of using the correct pronouns in both your written and spoken language. Using a person’s correct pronouns is a way to demonstrate respect and to create an inclusive environment. 

A pronoun is a word used to refer to someone other than a noun. Here’s an example:

“She/He/They/Ze went to the grocery store for cereal.”

Here’s a list of pronouns and descriptive sentences to help you better understand their correct usage:


  • “She has a dentist appointment.”
  • “Did you email her?”
  • “The blue car is hers.”


  • “He has a doctor’s appointment.”
  • “Did you call him?”
  • “The red car is his.”


  • “They have an orthodontist appointment.”
  • “Did you meet with them?”
  • “The yellow car is theirs.”

You may also meet individuals who use neopronouns, which serve as pronouns that do not express any gender. They include ze/hir/hirs. There are also people who prefer to not use pronouns at all and simply replace the intended pronoun with their name. Examples include, “Robert has a podiatrist appointment,” and “The white car is Robert’s.”

If you’re not sure the correct pronouns a person may prefer to use, simply ask. Start the conversation by saying, “Hello my name is Sarah. My pronouns are she/her/hers. What are yours?”

Don’t worry if you make a mistake. Admit your misstep and correct your language for your next interaction with the person. Practice makes perfect in building a better sense of community.

Written by Blog Contributor: Jennifer Hicks