12 Sep, 2022
The Importance of Pronouns
Communication is key in business and in life. Being a great communicator in today’s world requires being mindful of using the correct pronouns in both your written and spoken language. Using a person’s correct pronouns is a way to demonstrate respect and to create an inclusive environment. A pronoun is a word used to refer to someone other than a noun. Here’s an example: “She/He/They/Ze […]
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12 Jul, 2022
Tips for Effective Telephone Service
Every business still does a great amount of communication over the phone. Here are Seven Tips for Effective Telephone Service: When the phone rings, set a goal to answer it within 3 rings. Introduce yourself when answering, “Good Morning/Afternoon/Evening and the business name. Your name (Holly) speaking, “How may I help you?” Phone courtesy, when talking always be patient and show gratitude to your customers. […]
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8 Jun, 2022
Is “Leave Your Problems at the Door” Gone?
Something we’ve always been told to do whether in school, at our jobs, and even other places for that matter is to leave problems at the doorstep. Yet surprisingly, we hardly ever hear it suggested or stressed nowadays, so it’s easy to wonder if that popular saying has disappeared. With rising concerns such as mental health, toxic positivity, stress management among many, many more, it’s […]
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1 Mar, 2022
The Great Resignation and Employee Engagement
Studies show that half of all employees in the US have either resigned, are considering resigning or actively job hunting.
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4 Feb, 2022
What Would the Workforce Do Without Coffee?
Its aroma, color, and notes, and perhaps most importantly, its kick. This brown beverage is a timeless staple in our day-to-day lives and deserves our utmost respect. For most of us, it makes its way into our minds and mouths first thing in the morning, and sometimes mid-afternoon. The word itself permeates workplace culture, and whether you make it at home or buy it during […]
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28 Jan, 2022
Building the Best Team
I often hear the phrase, “Teamwork makes the dream work!” The more I let those words sink in a little bit, the more I start to believe in the truth of this saying, especially with the team that I’ve been lucky enough to work with at Gibbons Business Solutions. While the focus of GBS is helping business-to-business companies better leverage the Internet to grow their […]
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29 Nov, 2021
Creating a Work-Life Balance
As the weather gets colder and the ground starts to turn white, plans for thriving in the Fall and Winter seasons seem to be changing year by year, especially now that hiring/working rates have increased, and therefore our jobs often become a bigger part of our lives than before; sometimes, as they often say, our jobs ARE our lives. Working professionals – whether they work […]
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22 Nov, 2021
Thanksgiving Gratitude
As we celebrate Thanksgiving this week, I can’t help but feel a profound sense of gratitude as I reflect on life over the past year. This season of life has brought many challenges associated with my aging parents. As I have watched them struggle with their health this year, I’ve been so proud to see my family band together in ways that I would have […]
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5 Nov, 2021
Every Business is in the “hospitality” Business
How many times have you seen a business state that they are “best in customer service”? Almost everyone says that. How many say that they are “best in hospitality”? Probably zero. We generally categorize our businesses as services (providing services), retail (selling products), and manufacturing/production (making or growing products.) The federal government lists 20 Industry Sectors grouped under 10 Divisions. These are further broken down […]
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25 Oct, 2021
Why Current and Future Companies Need Google Workspace
An overused term and ever-growing company, Google is basically our default option in school, at home and, no more or less, in our work environment. What started as a search engine has now grown into several group-oriented applications. One of these, called Google Workspace (formerly G Suite), is a suite containing 14 apps and 4 subscription plans, and makes starting and running a business easier. […]
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