Tips for Effective Telephone Service


Every business still does a great amount of communication over the phone.  Here are Seven Tips for Effective Telephone Service: When the phone rings, set a goal to answer it within 3 rings. Introduce yourself when answering, “Good Morning/Afternoon/Evening and the business name. Your name (Holly) speaking, “How may I help you?” Phone courtesy, when talking always be patient and show gratitude to your customers. […]

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Benefits to Taking Time Off


Studies have shown that people across our country are working longer hours and taking less time off work. Not taking a moment to decompress from your work can often lead to both mental and physical health challenges. That’s why I challenge you to take a break this Independence Day weekend no matter if your position is an employee, manager, or business owner. Time away from […]

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A Pen Appreciation Post


Pens: they’re both everywhere and nowhere when we need them, and despite their mass production over the centuries, they still haven’t gotten enough credit for generally being there for us. They have been both our life and career savers, though being the tiny double-edged sword that they are, when used accordingly they can do the exact opposite. Roughly six inches in length – the average […]

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Why I Love Water


As we rise with our morning coffee, and unwind with our evening tea, water is crucial year-round.

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Take the Light in


The sun is staying out longer, and so are the majority of us as we long for that fresher, warmer air and outlook. The skies seem brighter and bluer, a fresh break from the bite and bleariness of wind and snow. Daylight savings time has been both a blessing and a curse, and now with more time and motivation to complete evening tasks, run errands and […]

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The Wonders of spring cleaning your wardrobe


We know what April showers bring, though some might say it’s still too early to finish the rhyme. Due to the roller coaster of March and April temperatures, we’ve gone from long sleeves to short and then back again, typical of the starting spring season reflecting our closet choices. Aside from nearly abandoning face masks, now is the time to make adjustments to new and […]

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Making sense out of scents


What exists in the forms of sprays, oils, bars and practically all states of matter? Without the title giving it away, it’s the form of scent. When the aroma feels just right, scents of all kinds trigger a wide range of experiences. Even just thinking of a scent such as lavender can ease or tense up one’s nerves, with the wonder that it doesn’t exactly […]

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A New Kind of Easter Egg Hunt


When hearing the word “easter eggs,” we often think of what to look for in movies before special childhood memories that fit both in the palm of our hand and in baskets, thus we are encouraged to find them all year long. With Easter coming up on April 17 this year, remembering that eggs exist in so many shapes, sizes and colors should prompt us […]

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The Hard Work of a Smile


It takes less muscles to smile than it does to frown, which makes it the smallest way to bring big results.

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Switching from Output to Input


Burnout is something that all of us deal with, and in a creative field like graphic design or illustration, it can be particularly devastating.

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