Tips for Effective Telephone Service


Every business still does a great amount of communication over the phone.  Here are Seven Tips for Effective Telephone Service: When the phone rings, set a goal to answer it within 3 rings. Introduce yourself when answering, “Good Morning/Afternoon/Evening and the business name. Your name (Holly) speaking, “How may I help you?” Phone courtesy, when talking always be patient and show gratitude to your customers. […]

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Benefits to Taking Time Off


Studies have shown that people across our country are working longer hours and taking less time off work. Not taking a moment to decompress from your work can often lead to both mental and physical health challenges. That’s why I challenge you to take a break this Independence Day weekend no matter if your position is an employee, manager, or business owner. Time away from […]

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Sizing and Selecting Photos for your WordPress Website


The photography that is featured on your website is just as important as the content that you share! Photos can tell a story depicting your business’s products, services, and events. They serve to elevate your website and make it stand out among competitors.

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Maximizing Videos on your WordPress Website


You’ve just captured a fantastic promotional video that showcases your business’s products and services and want to feature it on your website.  Here are some steps that you should take to maximize your video for the best results if your website was created in WordPress. Embed Your Video There’s a distinct difference between embedding your video and uploading it to your WordPress site. Make sure […]

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Building the Best Team


I often hear the phrase, “Teamwork makes the dream work!”  The more I let those words sink in a little bit, the more I start to believe in the truth of this saying, especially with the team that I’ve been lucky enough to work with at Gibbons Business Solutions.  While the focus of GBS is helping business-to-business companies better leverage the Internet to grow their […]

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Let’s Come Together and Celebrate 2022!


Philosopher Immanuel Kant once said, “The nice thing about living in a small town is that if you don’t know what you’re doing, someone else does.”  My teenage self would probably tell you that this is certainly true, but far less than ideal.  But, as I’ve aged, I’ve come to realize the heart of this statement.  People in small towns look out for one another.  […]

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Thanksgiving Gratitude


As we celebrate Thanksgiving this week, I can’t help but feel a profound sense of gratitude as I reflect on life over the past year.  This season of life has brought many challenges associated with my aging parents. As I have watched them struggle with their health this year, I’ve been so proud to see my family band together in ways that I would have […]

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Spread the Light


Expressing kindness and compassion doesn’t have to be costly. After surviving a world pandemic, I would like to think we are all working harder to be better humans. As with many things in life, the more you practice kindness and compassion, the easier and more natural it becomes. Here are eight ways to Spread the Light: Give your phone a break and focus on real […]

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Online Business Listings Tell Your Story


An “Online Business Listing” is anywhere you have your business online (i.e.., Google My Business, company website, social media sites, Yelp, chamber, and other professional listings). Always keep your business hours updated across all your online business listings. There is nothing more frustrating for customers than going to a place of business and the google listing, website or social media says you are open, but you […]

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Digital Marketing – DIY Photography Basics


You no longer need to take a class to turn on a camera. They are everywhere, and the best camera is the one that is with you…your cell phone!  This article will cover the basics of creating a great image for your website, to post on social media, or wherever else you would like to express your ideas.  Composition, stabilization and lighting, can help you […]

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