Tips for Effective Telephone Service


Every business still does a great amount of communication over the phone.  Here are Seven Tips for Effective Telephone Service: When the phone rings, set a goal to answer it within 3 rings. Introduce yourself when answering, “Good Morning/Afternoon/Evening and the business name. Your name (Holly) speaking, “How may I help you?” Phone courtesy, when talking always be patient and show gratitude to your customers. […]

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Benefits to Taking Time Off


Studies have shown that people across our country are working longer hours and taking less time off work. Not taking a moment to decompress from your work can often lead to both mental and physical health challenges. That’s why I challenge you to take a break this Independence Day weekend no matter if your position is an employee, manager, or business owner. Time away from […]

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Sizing and Selecting Photos for your WordPress Website


The photography that is featured on your website is just as important as the content that you share! Photos can tell a story depicting your business’s products, services, and events. They serve to elevate your website and make it stand out among competitors.

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Maximizing Videos on your WordPress Website


You’ve just captured a fantastic promotional video that showcases your business’s products and services and want to feature it on your website.  Here are some steps that you should take to maximize your video for the best results if your website was created in WordPress. Embed Your Video There’s a distinct difference between embedding your video and uploading it to your WordPress site. Make sure […]

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A Pen Appreciation Post


Pens: they’re both everywhere and nowhere when we need them, and despite their mass production over the centuries, they still haven’t gotten enough credit for generally being there for us. They have been both our life and career savers, though being the tiny double-edged sword that they are, when used accordingly they can do the exact opposite. Roughly six inches in length – the average […]

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Is “Leave Your Problems at the Door” Gone?


Something we’ve always been told to do whether in school, at our jobs, and even other places for that matter is to leave problems at the doorstep. Yet surprisingly, we hardly ever hear it suggested or stressed nowadays, so it’s easy to wonder if that popular saying has disappeared. With rising concerns such as mental health, toxic positivity, stress management among many, many more, it’s […]

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Why I Love Water


As we rise with our morning coffee, and unwind with our evening tea, water is crucial year-round.

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Take the Light in


The sun is staying out longer, and so are the majority of us as we long for that fresher, warmer air and outlook. The skies seem brighter and bluer, a fresh break from the bite and bleariness of wind and snow. Daylight savings time has been both a blessing and a curse, and now with more time and motivation to complete evening tasks, run errands and […]

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The Wonders of spring cleaning your wardrobe


We know what April showers bring, though some might say it’s still too early to finish the rhyme. Due to the roller coaster of March and April temperatures, we’ve gone from long sleeves to short and then back again, typical of the starting spring season reflecting our closet choices. Aside from nearly abandoning face masks, now is the time to make adjustments to new and […]

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Making sense out of scents


What exists in the forms of sprays, oils, bars and practically all states of matter? Without the title giving it away, it’s the form of scent. When the aroma feels just right, scents of all kinds trigger a wide range of experiences. Even just thinking of a scent such as lavender can ease or tense up one’s nerves, with the wonder that it doesn’t exactly […]

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