5 Nov, 2021
Every Business is in the “hospitality” Business
How many times have you seen a business state that they are “best in customer service”? Almost everyone says that. How many say that they are “best in hospitality”? Probably zero. We generally categorize our businesses as services (providing services), retail (selling products), and manufacturing/production (making or growing products.) The federal government lists 20 Industry Sectors grouped under 10 Divisions. These are further broken down […]
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1 Apr, 2020
Testing our Humanity
This event is testing our strength as individuals and as a society. It is also testing our humanity. We see indications of both strength and weakness in this respect. Neighbors are checking on and helping each other: volunteers are telling up to serve their communities in any and every way they can; manufacturers are retooling their operations to produce urgently needed supplies and equipment; and […]
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26 Mar, 2020
What to Do with Time on Our Hands
Pandemic…crisis…emergency…disaster…every word used to describe COVID-19 raises images of doom, gloom and apocalypse. That’s why I am doing my best to avoid using those words. My attitude (which earned me the nickname “Pollyanna”) is one of a glass half full and there’s always a bright side to look on – even in a situation such as this. Do I experience moments of depression and worry? […]
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19 Sep, 2019
What do you do when you’re done? – Part 1
You have built a business from the ground up or built your career by climbing the ladder from the bottom up. You have put your blood, sweat and tears into it. You have sacrificed time that you could have spent with your family and friends. You have set aside things you enjoy, like hobbies and volunteering for local organizations. But your sacrifices were not without […]
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4 Mar, 2019
Make an Appointment With Yourself
Achieving newly laid business or marketing goals in the new year often either gets “put on the back burner” or gets pushed to the top of your list despite a desk piled high with things to be done. How do you make sure you take care of business while making time to move forward with your plans? Make an appointment with yourself. We are all […]
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